Business management notes (check description to what is included)

-the concept of business change

• key performance indicators as sources of data to analyse the performance of businesses,
• key principles of Lewin's force field analysis (Theory)
• driving forces for change in business, including managers, employees, competitors, legislation, the pursuit
• restraining forces in the business, Including managers, employees, time, organisational inertia, legislation and financial considerations.
• The two key approaches, lower cost and differentiation, to strategic management by porter’s generic strategies (1985).